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Disability Access Program
Mission and Goals
The Mission of the Disability Access Program is to serve the people of Marin County, and visitors to the County, by ensuring that all county programs, services, activities and facilities are accessible to, and usable by, people with disabilities. The Program works closely with County departments to ensure compliance with all federal, state and local laws governing nondiscrimination for persons with disabilities.
The Goals of the Disability Access Program are to ensure access and the opportunity for full participation in all County programs and services; to ensure accessibility to the public infrastructure and open space; to ensure accessibility to all public meetings and information pertaining to County activities; and to assist Human Resources in ensuring equitable opportunities for County employment and timely provision of reasonable accommodations for employees with disabilities.
TSA Helpline for Travelers with Disabilities
TSA strives to provide the highest level of security while ensuring that all passengers are treated with dignity and respect. To that end, TSA launched TSA Cares, a new helpline number designed to assist travelers with disabilities and medical conditions.
Travelers may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. TSA Cares will serve as an additional, dedicated resource specifically for passengers with disabilities, medical conditions or other circumstances or their loved ones who want to prepare for the screening process prior to flying.
The hours of operation for the TSA Cares helpline are Monday through Friday 9 a.m. - 9 p.m. EST, excluding federal holidays. Travelers who are deaf or hard of hearing can use a relay service to contact TSA Cares or can e-mail
TSA-ContactCenter@dhs.gov.
Please see the below links and press release regarding a new service from the TSA for travel.
For information, or to report program or physical access barriers, contact:
County of Marin
Disability Access Program (Map Directions)
3501 Civic Center Drive, Room 304
San Rafael, CA 94903
(415) 473-4381 (Voice)/(415) 473-3232 (TTY)
(415) 473-3799 (fax)
Email: disabilityaccess@marincounty.org
To reach the California Relay Service, call:
711
800-735-2929/TTY
800-735-2922/voice
800-735-0091/ascii
800-855-3000/Spanish
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To File a Formal Access Barrier Complaint:
Useful Links Click Here
Frequently Asked Questions Click Here
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For employment and reasonable accommodation issues, contact:
Liz Paris
Deputy Director
Marin County Department of Human Resources
3501 Civic Center Drive, Room 403
San Rafael, CA 94903
415-473-6112
CRS dial 711
lparis@marincounty.org
2008 Self Evaluation and Transition Plan
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