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Managing for Results
The County of Marin has worked collaboratively for many years to build an organization that effectively meets community needs and values the importance of its employees. This work began in 1999 with a series of employee focus groups to identify how to make Marin County a better place to work. As a result of these focus groups, the County created its first statement of Mission, Goals, and Values and developed its first Strategic Plan in 2001. The Strategic Plan highlighted the importance of being an organization that provides excellent customer service, develops and supports employees, effectively communicates with the public and employees, and manages for results. Please click here to download the Strategic Plan.
In 2004, the Board adopted Managing for Results (MFR) as a key strategy to help the County “do the most important things well.” MFR helps identify the County’s most important priorities, align department and program activities to reflect those priorities, and use performance measures to track our progress in accomplishing them. The overall goals of the MFR program are to:
- Assist the Board of Supervisors by identifying and implementing countywide priorities and linking these priorities to department and program operations
- Assist departments and programs in evaluating the quality of their services and make continuous improvements to service delivery
- Inform the budget process to help allocate resources based on the highest priorities
- Communicate the results and outcomes of our services to the community
MFR is a dynamic, ongoing process that helps the County build a high-performance organization that achieves results in addressing community and organizational needs. The County is now in its fifth year of the MFR implementation and is continuing to develop meaningful performance measures across County programs. Below are materials on Marin County’s MFR process, including overview information and departmental performance plans. For further information on the MFR process, please contact Matt Bronson mbronson@co.marin.ca.us at (415) 499-6358.
Departmental Performance Plans
The department performance plan is a workplan that identifies and communicates the department’s top goals and key initiatives to help achieve those goals over the coming fiscal year. The performance also lists the department’s performance objectives and measures by program.
MFR Year End Reports
The department performance plan is a workplan that identifies and communicates the department’s top goals and key initiatives to help achieve those goals over the coming fiscal year. The performance also lists the department’s performance objectives and measures by program.
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